Acceptable Use & Abuse Policy

1. Acceptable Use

You may use PeptidesBali.online only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our website or services.

You agree to:

• Provide accurate and truthful information when placing an order or making an enquiry.
• Use the website only for lawful purposes.
• Respect our intellectual property and website content.
• Follow all applicable laws and regulations in your location.
• Use our communication channels respectfully and professionally.
• Ensure that any products purchased are used only for their stated research purposes.

2. Prohibited Activities

You must not use our website, products, services, or communication channels to:

• Engage in any unlawful activity.
• Attempt to gain unauthorised access to our website, servers, systems, accounts, or databases.
• Introduce viruses, malware, malicious code, or other harmful technology.
• Interfere with or disrupt the normal operation of the website.
• Attempt to bypass website security measures.
• Scrape, copy, harvest, or collect website data without permission.
• Use automated systems, bots, crawlers, or scripts in a manner that places unreasonable load on our website.
• Submit false, misleading, fraudulent, or impersonated information.
• Commit payment fraud, chargeback abuse, or other fraudulent activity.
• Abuse, threaten, harass, intimidate, or discriminate against our staff, representatives, or other customers.
• Send spam, unsolicited advertising, or malicious communications through our contact or messaging channels.
• Attempt to manipulate reviews, ratings, testimonials, or other customer feedback.
• Reproduce, modify, distribute, or commercially exploit our website content without written permission.
• Use our brand, images, product information, or materials to create misleading or unauthorised representations.

3. Product Use

Products listed on PeptidesBali.online that are identified as research products are supplied strictly for lawful research and laboratory purposes.

Unless expressly stated otherwise, products are not intended for human or animal consumption, self-administration, clinical treatment, diagnosis, prevention, or cure of any disease or medical condition.

Nothing on this website should be interpreted as medical advice, treatment advice, dosing instructions, or a recommendation to use research products on humans or animals.

Customers are responsible for ensuring that their purchase, possession, handling, storage, and intended research use comply with applicable laws and regulations in their jurisdiction.

4. Website Security

You must not attempt to:

• Access restricted areas of the website without authorisation.
• Test, scan, or circumvent security vulnerabilities without our written permission.
• Interfere with authentication or access controls.
• Upload malicious files or code.
• Attempt to obtain another person’s account, payment, or personal information.
• Conduct denial-of-service attacks or other activities designed to disrupt the website.

Any suspected security vulnerability should be reported to us promptly rather than exploited.

5. Fraud and Payment Abuse

We take fraudulent activity seriously.

We may investigate and take appropriate action against activities including:

• Fraudulent orders.
• Use of stolen or unauthorised payment methods.
• False billing or shipping information.
• Repeated abusive chargebacks.
• Payment manipulation.
• Attempts to obtain products or refunds through deception.
• Impersonation of another person or organisation.

Orders suspected of fraudulent activity may be delayed, cancelled, or refused where reasonably necessary.

6. Abuse of Staff and Communication Channels

Our WhatsApp, email, contact forms, and other communication channels are provided to assist customers.

We do not tolerate:

• Threats or intimidation.
• Harassment.
• Abusive or discriminatory language.
• Repeated unwanted communications.
• Spam.
• Attempts to pressure or manipulate staff.
• Deliberate misuse of customer-support channels.

We reserve the right to restrict or terminate communication with individuals who repeatedly abuse our staff or communication channels.

7. Intellectual Property Abuse

All website content, including text, graphics, logos, photographs, product imagery, designs, videos, documents, and other materials, belongs to or is licensed to Atlas Longevity unless otherwise stated.

You may not reproduce, copy, modify, republish, distribute, sell, or commercially exploit our content without prior written permission.

8. Reporting Abuse

If you believe that someone is abusing our website, attempting fraudulent activity, compromising website security, or otherwise violating this Policy, please contact us with as much relevant information as possible.

Reports should include:

• A description of the suspected abuse.
• The relevant page, order, account, or communication.
• The approximate date and time.
• Any supporting information or screenshots, where appropriate.

We will review reports and take reasonable action where necessary.

9. Enforcement

If we reasonably believe that you have violated this Policy, we may take appropriate action, including:

• Refusing or cancelling an order.
• Restricting access to the website.
• Suspending or terminating an account.
• Blocking communications.
• Cancelling or restricting services.
• Investigating suspected fraudulent or unlawful activity.
• Reporting unlawful activity to the appropriate authorities where required or appropriate.

We may take these actions without prior notice where necessary to protect our website, customers, staff, business, or legal rights.

10. Third-Party Services

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for the content, security, availability, or practices of third-party services. Your use of those services may be subject to their own terms and policies.

11. Changes to This Policy

We may update this Acceptable Use & Abuse Policy from time to time to reflect changes to our website, services, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions about this Acceptable Use & Abuse Policy, wish to report suspected abuse, or need to contact us regarding website security or misuse, please contact Atlas Longevity using the details below.

Email: hello@peptidesbali.online

Address:
Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel.,
Kabupaten Badung, Bali 80361, Indonesia

We will review legitimate reports and take reasonable action where necessary.

By continuing to use PeptidesBali.online, you acknowledge that you have read and agree to comply with this Acceptable Use & Abuse Policy.